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ISO 29990

Learning services for non-formal education and training -- Basic requirements for service providers

WHAT IS ISO 29990?

 

ISO 29990 is a quality management system standard for providers of education and training services. ISO 29990 provides an integrated model for a quality and professional mode of operation, as well as a common reference point for both Learning Service Providers (LSP) and their clients for the formulation, development and delivery of the specified program.

 

ISO 29990:2010, Learning services for non-formal education and training – Basic requirements for service providers, will also enhance transparency and allow comparison on a worldwide basis of learning services, offering a single alternative backed by international consensus to the huge variety of national service and management standards which now exists in the field of non-formal learning.

 

Knowledge is becoming a key factor in successful corporate management all over the world and education is increasingly being regarded as a business-oriented service. The growing economic importance of learning in the global knowledge society has created new economic opportunities such as activity created by the provision of for-profit learning services. Quality assurance, therefore, becomes a crucial issue.

 

The objective of ISO 29990:2010 is to provide a generic model for quality professional practice and performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development.

 

The standard encourages a focus on the learner and the results of the process and emphasizes the full range of options available for delivering learning services. As it addresses the competency of LSPs., the standard will assist organizations and individuals selecting LSPs who will meet their requirements and expectations for competency and capability development. In addition, it is envisaged that ISO 29990:2010 can be used to certify LSPs.

 

Why do you need ISO 29990?

 

There is a multitude of Learning Service Providers offering similar programs. However, not all of the providers are competent and effective. With the ISO 29990 certification, the transparency and affinity of the various programs offered by the many providers are increased. ISO 29990 is not only useful for organizations looking for a renowned partner to work with, but it also appeals to LSPs which ensures their consistency in providing quality services and improving organizational effectiveness. 

 

ISO 29990:2010, Learning services for non-formal education and training – Basic requirements for service providers, will also enhance transparency and allow comparison on a worldwide basis of learning services, offering a single alternative backed by international consensus to the huge variety of national service and management standards which now exists in the field of non-formal learning.

 

The benefits of certification against ISO 29990 are numerous. By applying the Standard requirements the quality of education is systematically improved, the transparency of learning services is established, the competitive ability of services increases, the needs of the trainees acquire a central role in the evaluation of services, the learning processes are improved by the establishment of continuous monitoring. Education and Training contribute to the development of an Organization and thus, creates a competitive advantage for any organization to apply the principles of ISO 29990.

 

BENEFITS OF ISO 45001 CERTIFICATION

  • Outstanding performance during tendering work from official bodies.

  • Globally marketability.

  • Enhancement in internal quality potential.

  • Transparently defined & documented processes.

  • Enthusiastic and active trained experts participation in the development.

  • Work on (PDCA) Cycle.