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ISO 9001

Quality Management System

WHAT IS ISO 9001?

 

ISO 9001 is the internationally recognised standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1.1 million certificates issued to organisations in 178 countries.

 

ISO 9001 provides a framework and set of principles that ensure a common-sense approach to the management of your organisation to consistently satisfy customers and other stakeholders. In simple terms, it provides the basis for effective processes and effective people to deliver an effective product or service time after time.

 

IS ISO 9001 RIGHT FOR ME?

 

Any organisation can benefit from implementing ISO 9001:2008 as its requirements are underpinned by eight universal management principles:
 

  1. a customer focused organisation

  2. leadership

  3. the involvement of people

  4. ensuring a process approach

  5. a systematic approach to management

  6. a factual approach to decision making

  7. mutually beneficial supplier relations

  8. continuous improvement

 

BENEFITS OF ISO 9001 CERTIFICATION

  • Customer satisfaction. Deliver products that consistently meet customer requirements.

  • Reduced operating costs. Continual improvement of processes and resulting operational efficiencies means money saved.

  • Improved stakeholder relationships. Improve the perception of your organisation with staff, customers and suppliers.

  • Legal compliance. Understand how statutory and regulatory requirements impact your organisation and its customers.

  • Improved risk management. Greater consistency and traceability of products and services means problems are easier to avoid and rectify.

  • Proven business credentials. Independent verification against a globally recognised industry standard speaks volumes.

  • Ability to win more business. Procurement specifications often require certification as a condition to supply, so certification opens doors.